zoratotoPrivacy Policy

This page describes what we collect when you use zoratoto and how we keep that data protected. We at zoratoto take data privacy seriously. Your personal information — email, identity documents, payment details — is encrypted, stored securely, and shared only with processors who help us deliver our service.

When you access zoratoto through your browser or mobile app, we collect information about your account, your bets, and your transactions. This policy explains why we collect each piece of data, who has access to it, and what rights you have. We comply with standard data-protection practices and regional regulations wherever you access our platform.

Our service spans sportsbook betting (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets. All activity on zoratoto is governed by this privacy policy.

What Data We Collect on zoratoto

We collect your email address when you create an account on zoratoto. This is your primary contact point for account notifications, password resets, and promotional messages (which you can opt out of). We also collect your name, date of birth, and phone number for account recovery and verification purposes.

For identity verification (KYC) on zoratoto, we require a copy of your government-issued ID and proof of address. These documents are scanned, uploaded to our secure servers, and reviewed by our verification team. Once approved, identity documents are stored encrypted and are never shared with third parties except where required by law or fraud-prevention services.

We collect payment information on zoratoto through our payment processors. If you deposit via DANA, e-wallet, mobile banking, local payment, or online payment, we see your digital wallet identifier and transaction amount — not your card details. If you use bank transfer (e-wallet, mobile banking, local payment, online payment), we see your bank account registration name and transaction reference. We do not store full card numbers on our servers; payment processors handle that encryption.

We log all betting activity on zoratoto — every sportsbook wager, live-dealer game, and slot spin. This includes your stake, the game or match you wagered on, the odds, the outcome, and the settlement time. These logs are kept for account history, dispute resolution, and regulatory compliance. We also log your IP address, device type, browser, and approximate geographic location for security and fraud prevention.

Data we collect

  • Account details: email, name, date of birth, phone number
  • Identity documents: government ID, address proof (encrypted)
  • Payment information: wallet IDs, bank account names, transaction history (no full card storage)
  • Betting activity: all wagers, game history, settlement records
  • Device and access logs: IP address, device type, browser, location

How We Use Your Data at zoratoto

We use your email and identity information to verify your account and comply with legal requirements. Every player on zoratoto must pass KYC to withdraw funds — this is mandatory and protects both you and our platform from fraud and money laundering.

We use your payment data to process deposits and withdrawals. When you fund your zoratoto account through e-wallet, mobile banking, local payment, or bank transfer, we record that transaction so we can credit your balance accurately and settle withdrawals to the same method. We never use your payment information for marketing or secondary purposes.

We use your betting activity logs to settle bets, investigate disputes, and provide you with account history. If you question a settlement on zoratoto — whether a sportsbook bet, a live-dealer game, or a slot outcome — we review the logs and game recordings to confirm the accuracy. These logs are also essential for compliance audits and anti-fraud investigations.

We may use your device and location data to detect suspicious account activity — for example, multiple logins from distant locations in a short time, or attempts to access zoratoto from restricted jurisdictions. If we flag unusual activity, we may contact you to verify it's genuinely you. We do not use location data for marketing.

Third Parties and Data Sharing at zoratoto

We at zoratoto share data only with processors essential to our service. Payment providers (our bank partners handling online payment, e-wallet, mobile banking, local payment, online payment, and bank transfers) receive transaction information to execute deposits and withdrawals. These processors are contractually bound to protect your data and not use it for their own marketing.

We share data with fraud-prevention services and identity-verification companies. These third parties help us confirm your identity and detect fraudulent accounts or payments. They do not use your data for other purposes. We also share anonymized betting data with game providers and odds suppliers to improve our service — this data contains no personal identifiers.

We may share data with law enforcement, tax authorities, or other government agencies if required by law or court order. We will inform you of such disclosure unless legally prohibited from doing so. We do not sell your personal data to marketers, data brokers, or advertising networks.

Our servers may be located outside Indonesia. By using zoratoto, you consent to your data being processed and stored in jurisdictions that may have different data-protection laws than your own. We maintain the same security standards across all servers regardless of location.

KYC
Know-your-customer verification. We require government ID and address proof to confirm your identity before any withdrawal from zoratoto.
Encryption
Conversion of data to a code that only authorized servers can read. All sensitive data on zoratoto is encrypted in transit and at rest.
Data processor
A third party authorized to handle data on our behalf — e.g., payment gateways or fraud-detection services used by zoratoto.

Your Rights and Access to Your Data on zoratoto

You have the right to access all personal data we hold about you on zoratoto. You can request a copy of your account information, betting history, and identity documents through our support team. We will provide this within a standard timeframe, usually within two business days.

You may request correction of inaccurate data. If your address has changed or your name was misspelled during account creation, contact us and we will update your zoratoto profile. You may also request deletion of certain personal data — though we must retain your account details, payment history, and betting records for legal and dispute-resolution purposes.

You can opt out of promotional emails from zoratoto at any time by clicking an unsubscribe link in our messages or updating your account preferences. This does not affect transactional emails about your account, deposits, withdrawals, or bet settlements.

If you believe we have mishandled your data on zoratoto, you may lodge a complaint with us directly or escalate to the relevant data-protection authority in your jurisdiction. We will investigate promptly and respond with our findings. Our support team across Jakarta, Surabaya, Bandung, Medan, and Semarang can provide guidance on how to file a formal complaint.

Cookies and Tracking on zoratoto

We at zoratoto use cookies to keep you logged in, remember your preferences, and analyze how players use our platform. Session cookies expire when you close your browser; persistent cookies remain for longer periods to improve your experience (e.g., remembering your language preference or that you've seen a tutorial).

We use analytics cookies to understand which parts of zoratoto are most popular, how long players spend on each page, and whether they complete account setup. This data is anonymized — we see patterns, not individual names or email addresses. We use these insights to improve our interface and help players find live-dealer tables, sportsbook markets, or slots more easily.

Third-party analytics services (Google Analytics, similar platforms) may also place cookies on your device when you visit zoratoto. These services may use your data to show you tailored ads across other websites. You can opt out through browser settings or tools provided by these services.

We do not use cookies to track you across different websites or sell your browsing data. We use them solely to improve your zoratoto experience and understand our platform's usage patterns. You can disable cookies in your browser settings, though this may affect how our platform functions.

Data Retention and Account Deletion on zoratoto

We retain your account information for as long as your zoratoto account is active. If you close your account, we keep your data for a retention period (typically several years) to comply with legal, tax, and dispute-resolution obligations. We cannot delete betting history or payment records — these are essential for auditing and regulatory compliance.

If you request account deletion from zoratoto, we anonymize your personal details (name, email, phone) but retain encrypted betting and payment records. This ensures we can still investigate disputes or comply with legal requests without being able to identify you. Your data is never permanently deleted if it relates to an active dispute or investigation.

We purge temporary data (session logs, temporary IP traces) within standard retention windows unless there is an ongoing dispute or fraud investigation. Data required by law (tax records, regulatory reports) is retained for the periods mandated by local authorities.

Policy Updates and Contact at zoratoto

We may update this privacy policy periodically. Material changes will be communicated to you via email or account notification. Continued use of zoratoto after changes are published means you accept the new policy. You should review this page regularly to stay informed.

If you have questions about our privacy practices on zoratoto, contact our support team through email, live chat, or phone. We are available during business hours and will respond within a standard timeframe. Thank you for trusting zoratoto with your data.